A real street address in NC with mail scanning and forwarding, package receiving, North Carolina registered agent service. Everything is handled by real people, not an automated system.

Registered agent service is a legal requirement for every NC LLC and corporation. It covers official legal notices, lawsuits, and state correspondence only. A virtual mailbox is for everyday mail, letters, packages, bank statements, and everything else. Many customers want both, so all their mail goes to one place. Others only need RA service because their regular mail already goes elsewhere. Establish Business includes RA at no extra cost, and every other plan can add RA as an à la carte option.

es. The ID and USPS Form 1583 we collect are kept on file only because federal rules require them, and we never sell or share your information. Mail contents are scanned only when you request it.

Choose a plan, sign up, and complete Form 1583 either in person or through our online verification process. Once you're approved, your address is active and mail starts flowing into your portal. If you're switching from another address, our Mail Transition Checklist walks you through updating everything else, banks, the IRS, subscriptions, and more, so nothing gets missed.

Flat monthly plans with everything included clearly listed upfront, no surprise charges buried in the fine print. If you go beyond your plan's included scans or forwards or want an add-on like registered agent service or notary work, those costs are listed clearly too, so you always know what you're paying for before you pay it. Save 20% by paying annually.

We're local and personal. Your mail is opened, scanned, and handled by real people in Franklin, not a call center or an app. No surprise per-scan fees, no automated systems deciding what matters.

One piece of mail opened and scanned counts as one scan, no matter how many pages are inside.

One physical mailing sent to you counts as one forward, whether it's a single letter or several items bundled together in one package.

Forwarding service itself is included in your plan. You'll only be charged the actual USPS postage cost to send your mail, billed at cost with no markup.

Every plan includes 2 recipients. More can be added for a small fee. Each adult listed needs to complete their own Form 1583. Minor children can be listed on a parent's form with no extra paperwork.

Not at this time.

30 days on every plan. After that, a small daily storage fee applies.

This depends on your state and your specific situation. We recommend confirming directly with your DMV or insurance provider before relying on this.

Yes. We never disclose customer information, addresses, or mail contents to anyone outside of a valid subpoena or court order.

Yes, by appointment only, mobile or online. We do NOT notarize documents at our registered address.

We will reach out 60 and 30 days before your ID expires to request an updated copy. If it’s not renewed within 15 days of expiration, mail processing is paused until we have a current ID on file. Your subscription continues during a suspension, since we’re still holding your mail and your account. If you’d rather not be charged, you can cancel at any time; otherwise, updating your ID promptly gets everything moving again.

Yes. Once you cancel, your account enters a 30-day grace period before your data is removed from our system.

Email us anytime and we’ll process your cancellation quickly, no scary phone call or phone tree games, no retention pitch. Your account enters a 30-day grace period before your data is removed from our system.

You can reach us anytime via our contact page or email (info@holdenmail.com). We try to respond within one business day.

Just ask us directly at info@holdenmail.com.